At TechVibess, your satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, we’re here to help!
✅ Eligibility for Return or Exchange
You can request a return or exchange if:
You received a wrong product.
The product was damaged or defective upon delivery.
The product is unused and in original packaging.
📅 Return Request Window
You must contact us within 3 days of receiving the product. After 3 days, we may not be able to process your request.
🚚 How to Request an Exchange/Return
1. Contact our support via WhatsApp or the Contact Us page.
2. Share your order number and clear photos of the product received.
3. Our team will review and guide you through the process.
⚠️ Important Notes
Change of mind is not accepted for returns.
Return shipping costs may be the customer’s responsibility (unless the mistake is on our end).
Product must be returned in unused condition with all accessories and original packaging.